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Rating Summary

3.6

15 Google reviews

5
60%
4
7%
3
0%
2
0%
1
33%

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Reviews for Marc Jacobs

Showing 15 review samples from Google Maps.

Yi Xuan Kok

Yi Xuan Kok

1

Doesn't deserve a single star. As a premium brand staff, I did a favour to help my friend since I was at Genting Premium Outlet. 10th May 2026 at 8:55pm. I'm sure he craved the commission. A premium brand with your staff behaving like this is unacceptable.

Jia Jian Chong

Jia Jian Chong

5

Staff were very helpful and did an excellent job assisting me since I was quite confused about which bag to choose. Thank you so much, Dayang!

Siew Ping Ho

Siew Ping Ho

5

I like the design and the staff is very nice and helpful.

Jason Sim

Jason Sim

5

Nice design, good service.

Mai Kamal

Mai Kamal

1

Very expensive. Not worth it.

Ezan Salman

Ezan Salman

5

Good service and good staff (Dayang). 'Shopping online' thanks, Dayang!

Rizal Junior

Rizal Junior

1

Went to Marc Jacobs in GPO, doesn't deserve any star. The lady didn't even greet customers, no smile, face as if she's forced to work. I was trying on the new arrival sandals and wanted my size, politely said 'excuse me', but she was dismissive.

Chin Wei

Chin Wei

1

The male staff had a terrible attitude. My daughter and I were looking around in the shop. We sat on a big black stool whilst discussing which bag to buy. Within 5 minutes, the staff approached us with a condescending look.

Aedy Farhan

Aedy Farhan

5

Came here with friends. He wanted to buy a bag in this store because the service is good, the staff are friendly, and all the items are nice with very good quality. Keep up the service. For sure I will come back to this shop again and not others. Thank you for the service, Dayang, Fahmi, Jayson, and Syed.

Diyana Asthma

Diyana Asthma

5

Small size for casual wear and medium size for work tote. Love it!