Faridah binti Ibrahim
Very disappointed with the service at this Coach outlet. The staffs attitude was unfriendly and unhelpful. I felt ignored and unwelcome throughout my visit.
Location: Lot SA - T2A - 15 & 16A, Genting Highlands, 69000 Genting Highlands, Pahang, Malaysia
Floor 2 · SkyAvenue
Coach at SkyAvenue brings the quintessential New York luxury house to Genting Highlands, offering its celebrated collection of handbags, wallets, footwear and accessories. Known for its artisanal craftsmanship and distinctive design language that blends modern luxury with the authentic spirit of New York, Coach has been a defining name in accessible luxury since 1941. The SkyAvenue boutique showcases the latest collections alongside iconic silhouettes, providing a premium shopping experience amid the highlands setting.
The store carries a curated range spanning the brand's signature leather handbags, from the structured Tabby to the versatile Coachtopia, alongside small leather goods, footwear and ready-to-wear. Each piece reflects Coach's commitment to quality materials and thoughtful design, with many items crafted in the brand's artisanal workshops. The SkyAvenue location allows visitors to explore the full Coach experience with expert styling advice from knowledgeable associates, making it easy to find the perfect piece whether for yourself or as a gift.
Discover the art of New York craftsmanship at Coach SkyAvenue and carry a piece of luxury home from the highlands. With its heritage design and modern sensibility, Coach delivers style that stands the test of time.
Based on 30 Google reviews
Based on customer ratings
Based on customer ratings
Faridah binti Ibrahim
Very disappointed with the service at this Coach outlet. The staffs attitude was unfriendly and unhelpful. I felt ignored and unwelcome throughout my visit.
Syafira binti Ariffin
I would like to file a complaint regarding the staff members unprofessional and condescending attitude. I felt that I was being looked down on and treated disrespectfully. This kind of behavior is unacceptable and does not reflect good customer service standards. Today the male staff.
Sze En Chong
Best purchase ever. I was here for the trending coach empire caryall 400 and they had stock with the best customer service ever!!! Highly recommended. I did not notice the staff name but he was tall handsome and very good in assisting the customer.
Zainal bin Latiff
Great service at Coach Genting SkyAvenue!! Went in for a belt size adjustment (not even bought from this branch) and was assisted by a very polite and well-mannered lady SA. Really appreciate the professionalism and kindness!
Zhen Yu Koh
Amazing and so good !!!! Good service alsoo. Highly recommend to buy here. They serve me with patience.
Coach
COACH Storefront
View from outside looking into the store entrance. The illuminated "COACH" logo is centered above the doorway. The interior features a black-and-white checkered floor, modern lighting fixtures on a wooden ceiling, and displays of handbags, clothing, and mannequins. Glass block panels flank the entrance.
Coach Product Box in Front of Shop
A hand holds a brown Coach product box with the brand logo and "New York" text. Behind it is a Coach store entrance with illuminated signage reading "COACH" and "LOT T2A-15 & 16" on the facade. The interior of the shop is visible through glass doors, showing lights and merchandise inside.
Shop Interior Display
Interior view of a luxury handbag store with shelves displaying various models on light wood and black metal racks. A festive Christmas garland with red bow hangs above the display. Bags are arranged by color and style; some hang on a stand in foreground. Floor has a polka-dot pattern. No signage or exterior elements visible.
COACH Brand Display
A white COACH branded handbag and accessories displayed on a circular beige table with a textured surface. The bag features the word 'COACH' in bold black letters. The floor beneath has a pattern of dark brown polka dots on a light background. A portion of another white leather bag is partially visible to the right.
Mannequin Displaying Coach Bag
A white mannequin wearing a white t-shirt holds a black Coach crossbody bag with the brand name in white lettering. The bag has a zipper closure and a shoulder strap. The setting appears to be an indoor retail display.
Coach Handbag with Packaging
A brown Coach handbag with the signature pattern is displayed on a white surface, wrapped in protective plastic. The bag has a leather tag reading 'CHEN' and rests atop a black Coach box featuring the brand's logo and horse-and-carriage emblem. The scene suggests retail or unboxing context.
Handbag Display
A black handbag with a butterfly-shaped clasp is displayed on a white shelf in front of an orange-toned cityscape backdrop. Another similar bag is partially visible behind it. The setting appears to be an interior retail display.
Coach Store Interior
Interior view of a Coach retail store with modern design elements including black-framed display screens showing promotional content, glass shelving units displaying handbags, and a patterned floor. The ceiling has exposed wooden panels and track lighting. A fire extinguisher is visible on the wall.
Coach Store Interior
Interior display of Coach handbags and accessories on illuminated shelves with glass cases in foreground. Products include wallets, small bags, and clutches in various colors and patterns. No signage or exterior view present.
Handbag Display in Retail Store
Interior view of a retail display featuring multiple shelves with handbags, wallets, and accessories arranged neatly under bright lighting. Shelves are black-framed with white backdrops, showcasing various colors and designs including solid tones and floral patterns. Lower sections contain drawers holding smaller items like wallets and coasters.
Dior Store Interior
Interior view of a Dior retail space with clothing racks displaying various garments in front of the store's main entrance. The floor has a black-and-white polka dot pattern, ceiling features recessed lighting and exposed wooden panels. A 'KELUAR' sign is visible above the entrance. No menu or printed materials are present.
Interior Display of Coach Store
Modern retail display featuring shelves with leather handbags in various colors and sizes. To the left is a vertical wall-mounted panel displaying numerous leather tags with embossed symbols or logos arranged in gradient tones from light to dark. The lighting is bright, highlighting products on minimalist wooden and black metal shelving units.
Hand holding Coach bag in store
A person holds a brown Coach handbag with signature pattern, wrapped in protective foam and paper. The background shows shelves displaying other bags in a retail setting. No shop front or menu is visible.
Coach Brand Merchandise Display
A collection of Coach products including a navy blue handbag with a metallic clasp, a patterned cardholder, and a packaged item, all resting on branded packaging and a black Coach shopping bag. The items are arranged on a wooden surface inside what appears to be a retail environment.
Coach Store Interior
Two Coach-branded water bottles sit on a display counter in front of a beige Coach tote bag. The background shows shelves with various handbags and accessories. The setting is an interior retail space.
Store Interior View
Interior of a retail store with modern design featuring black metal shelving units displaying backpacks and clothing items. A mannequin dressed in denim jacket stands beside circular display tables holding shoes and accessories. The floor has a white and dark polka-dot pattern, ceiling is wooden with track lighting. No signage or exterior elements are visible.
Coach Store Interior Display
Interior view of a Coach retail store showcasing denim apparel, handbags, and accessories on display tables. A prominent yellow moon-and-star decorative piece sits atop the central table. Various products including backpacks, wallets, sandals, and a mannequin dressed in denim are arranged around it. A 'Tap and Win' promotional sign with a QR code is placed centrally. The background shows clothing racks and shelves with more merchandise.
Coach Store Interior
Interior display of Coach handbags and apparel on modern shelving units with black frames and light wood accents. Shelves are illuminated from below; a pink 'Coach New York' t-shirt hangs among other garments. The floor is dark tiled, ceiling has recessed lighting. No signage or exterior elements visible.
Coach product display
A hand holds a black textured Coach wallet in front of a retail display featuring Coach-branded merchandise including bags and boxes on shelves.
Coach Store Interior
Interior view of a Coach retail store with black and gold shelving displaying handbags, mannequins wearing apparel, and a central display table surrounded by stanchion barriers. The floor has a black-and-white polka-dot pattern. A 'SALE' sign is visible on a stand. Christmas decorations are present in the background.
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